Most engagements draw on several of these at once. We scope to the problem, not to a service catalog.
01
Corporate real estate and portfolio
Site selection, leasing and lease negotiation, renewals, acquisitions, dispositions, and consolidations, the real estate side of mergers and acquisitions, and the broker and landlord management around all of it. The lease economics and capital budgeting are grounded in a general management program at Duke's Fuqua School.
02
Facilities and building operations
Hard and soft services, building operations and maintenance, physical security and asset protection, and environmental health and safety. The operating discipline follows the Penn State ProFM standard for facilities management.
03
Data center, the facilities side
Precision cooling and CRAC, power and electrical distribution, UPS and standby power, fire suppression, and physical security, through to the Tier III-and-above critical-environment build. Power and life safety are worked to NFPA electrical-safety standards, backed by formal NFPA certification. The IT inside the room, the fabric and compute, is handled by the Technology practice.
04
Capital projects and construction
Buildouts and capital programs from inception through delivery, with code and regulatory compliance, and owner's-representative oversight that holds full traceability between requirement, decision, and cost.
05
Smart building
Building management systems, IoT sensors, occupancy and utilization analytics, digital twins, predictive maintenance, and energy optimization, as the concrete form of technology-enabled facilities. Where a campus needs its own wireless to carry all of it, we hold the CBRS and FCC Part 96 certification to plan and install it, and the approach draws on MIT training in smart-building and sustainability technology.
06
Energy and sustainability
Energy strategy and sustainability worked into the operating plan rather than bolted on, from procurement through measurement, where the savings and the carbon usually move together.
07
Workplace services and experience
The workplace planned around what the people and the systems will actually need over the life of the lease, not around this year's fashion. The wires and the walls have to agree with each other.
08
Vendor and budget management
Integrated-facilities-management partners held to their service levels, and operating and capital budgets built on real business cases, including lease versus buy.
We read the lease, the building, and its systems as one problem rather than three. That is the only way the operating numbers hold over the life of the building, and it is the discipline that separates a workplace project that ages well from one that needs redoing in three years.